Responsible Gaming Policy

Effective Date: 1 January 2026

At Mr Sloty, we are committed to promoting responsible gambling practices and ensuring that our platform remains a safe and enjoyable environment for all players in the United Kingdom. We recognise that while gaming is a form of entertainment for many, it can lead to problems for some individuals. This Responsible Gaming Policy outlines our commitment to player protection and the tools we provide to support responsible gambling behaviour.

1. Our Commitment to Responsible Gaming

Mr Sloty casino is dedicated to ensuring that gambling remains a safe and enjoyable leisure activity. We have implemented comprehensive measures to:

• Prevent underage gambling and protect vulnerable individuals
• Provide transparent information about the risks associated with gambling
• Offer effective tools for players to control their gaming activity
• Promote awareness of problem gambling and available support services
• Train our staff to identify and respond to signs of gambling-related harm
• Comply with all UK Gambling Commission regulations and industry best practices

2. Age Verification and Player Protection

2.1 Underage Gambling Prevention

Mr Sloty maintains a zero-tolerance policy towards underage gambling. All players must be 18 years of age or older to create an account or participate in any gaming activities on our platform.

Our verification measures include:

• Mandatory age verification during the mr sloty login and registration process
• Document verification requirements before first mr sloty deposit
• Regular monitoring and auditing of player accounts
• Immediate suspension of accounts suspected of underage activity
• Cooperation with relevant authorities to prevent access by minors

2.2 Identity Verification

To access Mr Sloty UK services, all players must complete identity verification by providing valid government-issued identification, proof of address, and payment method verification.

3. Responsible Gambling Tools

Mr Sloty provides a comprehensive suite of tools to help players maintain control over their gambling activities. These tools are available through your account settings after mr sloty login.

3.1 Deposit Limits

Players can set limits on the amount they deposit into their Mr Sloty account over specific time periods:

• Daily Deposit Limits: Maximum amount you can deposit in a 24-hour period
• Weekly Deposit Limits: Maximum amount you can deposit over 7 days
• Monthly Deposit Limits: Maximum amount you can deposit over 30 days

Once a deposit limit is set, it takes effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period. Decreases take effect immediately.

3.2 Loss Limits

Set maximum loss limits to control how much you can lose over:

• Daily periods (24 hours)
• Weekly periods (7 days)
• Monthly periods (30 days)

3.3 Session Time Limits

Configure alerts to remind you of time spent on the Mr Sloty platform. You will receive notifications at your chosen intervals (e.g., every 30, 60, or 90 minutes).

3.4 Wagering Limits

Set maximum amounts you can wager over specific timeframes to maintain control over your gaming activity on Mr Sloty casino.

3.5 Reality Check

Receive periodic pop-up notifications during your gaming session showing:

• Duration of current session
• Net wins/losses during the session
• Option to continue or take a break

3.6 Take a Break (Cooling-Off Period)

If you need temporary respite from gambling, you can implement a short-term break from your Mr Sloty account for:

• 24 hours
• 7 days
• 30 days

During this period, you will be unable to log in to your account, make mr sloty deposits, or participate in any gaming activities. This cooling-off period can be activated immediately through your account settings.

4. Self-Exclusion

4.1 Mr Sloty Self-Exclusion

If you feel that your gambling is becoming problematic, you can choose to self-exclude from Mr Sloty for a minimum period of 6 months or up to a maximum of 5 years. Self-exclusion can also be set permanently.

During self-exclusion:

• Your Mr Sloty account will be immediately blocked
• You will be unable to create new accounts
• All marketing communications will cease
• Any active bonuses or promotions will be forfeited
• Pending withdrawals will be processed before account closure

To initiate self-exclusion, contact our Customer Support team at support@mrsloty.com or use the self-exclusion feature in your account settings.

4.2 GAMSTOP - National Self-Exclusion Scheme

Mr Sloty UK is registered with GAMSTOP, the UK's national self-exclusion scheme. GAMSTOP allows you to self-exclude from all UK-licensed gambling operators simultaneously.

GAMSTOP exclusion periods:

• 6 months (minimum)
• 1 year
• 5 years

To register with GAMSTOP, visit www.gamstop.co.uk. Once registered, you will be automatically excluded from Mr Sloty casino and all other participating operators.

4.3 Exclusion from Multiple Operators

We strongly recommend using GAMSTOP if you wish to exclude yourself from multiple gambling sites. This provides comprehensive protection across the UK gambling industry.

5. Recognising Problem Gambling

Problem gambling can affect anyone. It's important to recognise warning signs early and seek help when needed.

5.1 Warning Signs of Problem Gambling

Ask yourself the following questions about your gambling behaviour at Mr Sloty or elsewhere:

• Do you spend more time or money gambling than you can afford?
• Do you feel the need to gamble with increasing amounts of money to achieve excitement?
• Have you tried to cut down or stop gambling but been unable to do so?
• Do you feel restless or irritable when trying to reduce gambling?
• Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
• After losing money, do you return to try to win it back ("chasing losses")?
• Have you lied to family, friends, or others about the extent of your gambling?
• Have you jeopardised important relationships, job, or opportunities because of gambling?
• Do you rely on others to provide money to relieve desperate financial situations caused by gambling?
• Have you borrowed money or sold possessions to fund gambling?

If you answered "yes" to one or more of these questions, you may be experiencing gambling-related harm and should consider seeking support.

5.2 Impact on Mental Health and Wellbeing

Problem gambling can have serious consequences including:

• Financial difficulties and debt
• Relationship problems and family breakdown
• Employment issues and career setbacks
• Mental health problems including depression, anxiety, and stress
• Physical health issues related to stress
• Social isolation

6. Support and Help Resources

Mr Sloty strongly encourages anyone experiencing gambling-related problems to seek professional help. The following organisations provide free, confidential support services in the UK:

6.1 NHS Support Services

The NHS provides gambling addiction support through:

• Your GP (general practitioner) - first point of contact
• NHS Talking Therapies (previously IAPT services)
• National Problem Gambling Clinic (London)
• Northern Gambling Service (Leeds)

7. Support for Family and Friends

Problem gambling affects not only the individual but also their family and friends. If someone you care about has a gambling problem, support is available:

• GamAnon: Support group for partners and families of problem gamblers (www.gamanon.org.uk)
• GamCare: Offers support services for affected others (0808 8020 133)
• GamFam: Dedicated support for families (www.gamfam.org.uk)

7.1 How to Help Someone with a Gambling Problem

• Express concern without judgment
• Listen and offer emotional support
• Encourage them to seek professional help
• Set boundaries regarding money and finances
• Look after your own wellbeing
• Seek support for yourself from organisations like GamAnon

8. Financial Controls and Protection

8.1 Banking and Payment Controls

Many UK banks offer gambling blocking services. Contact your bank to:

• Block gambling transactions on your debit/credit cards
• Set up spending alerts
• Remove overdraft facilities if needed
• Limit online banking access

8.2 Third-Party Deposit Management

If you're concerned about your gambling spending, you can arrange for a trusted person to manage your finances or use services like:

• Appointeeships for benefit management
• Lasting Power of Attorney for financial affairs
• Debt management services

9. Marketing and Communications

9.1 Opting Out of Marketing

All Mr Sloty players have the right to opt out of marketing communications at any time. You can:

• Adjust preferences in your account settings after mr sloty login
• Click "unsubscribe" links in promotional emails
• Contact customer support at support@mrsloty.com

Self-excluded players will automatically be removed from all marketing communications.

9.2 Responsible Marketing Practices

Mr Sloty commits to responsible advertising by:

• Not targeting vulnerable individuals or those self-excluded
• Including responsible gambling messaging in all marketing materials
• Not promoting gambling as a solution to financial problems
• Complying with UK Advertising Standards Authority (ASA) regulations
• Not directing marketing at individuals under 25 years of age

10. Staff Training and Player Interaction

All Mr Sloty staff members receive comprehensive training in:

• Recognising signs of problem gambling behaviour
• Understanding responsible gambling tools and how to explain them
• Providing information about support organisations
• Following procedures for customer interactions regarding gambling harm
• UK Gambling Commission requirements and regulations

10.1 Player Interaction Procedures

If our team identifies concerning behaviour, we will:

• Reach out to discuss responsible gambling tools
• Provide information about support services
• Suggest appropriate limits or breaks
• In serious cases, temporarily suspend the account pending further review
• Respect player privacy while prioritising welfare

11. Game Design and Player Protection

Mr Sloty casino ensures that all games on our platform:

• Display clear information about RTP (Return to Player) percentages
• Include visible session timers and reality checks
• Do not feature auto-play functions that continue indefinitely
• Provide transparent rules and payout structures
• Are certified by independent testing agencies

11.1 Transparency and Fair Play

All games at Mr Sloty operate using certified Random Number Generators (RNG) and are regularly audited to ensure fairness. Game outcomes are entirely random and cannot be predicted or manipulated.

12. Monitoring and Intervention

12.1 Account Monitoring

Mr Sloty employs advanced systems to monitor player activity for signs of harmful gambling behaviour, including:

• Sudden increases in deposit frequency or amounts
• Extended gaming sessions without breaks
• Patterns indicating chasing losses
• Multiple failed mr sloty deposit attempts
• Requests to increase limits shortly after setting them

12.2 Safer Gambling Interactions

When concerning patterns are identified, Mr Sloty will:

• Conduct customer interactions to assess wellbeing
• Provide information about responsible gambling tools
• Recommend appropriate limits or cooling-off periods
• Signpost to professional support organisations
• Take protective action if necessary, including account suspension

13. Complaints and Disputes

If you have concerns about how Mr Sloty has handled a responsible gambling matter, you can:

1. Contact our Customer Support team: support@mrsloty.com
2. Escalate to our Compliance Team if not satisfied with the initial response
3. Contact the Independent Betting Adjudication Service (IBAS): www.ibas-uk.com
4. Submit a complaint to the UK Gambling Commission: www.gamblingcommission.gov.uk

14. Updates to This Policy

Mr Sloty reserves the right to update this Responsible Gaming Policy at any time to reflect changes in:

• UK gambling legislation and regulations
• UK Gambling Commission requirements
• Industry best practices
• Available support services and resources
• Our operational procedures

Material changes will be communicated to players via email and prominently displayed on the Mr Sloty UK website.

15. Regulatory Compliance

Mr Sloty is licensed and regulated by the UK Gambling Commission (licence number displayed on our website). We comply with all requirements under:

• Gambling Act 2005
• UK Gambling Commission Licence Conditions and Codes of Practice (LCCP)
• Social Responsibility Code Provisions
• Money Laundering Regulations 2017