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Privacy Policy

Last Updated: January 2026
Effective Date: January 1, 2026

Mr Sloty Casino ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. This policy applies to all users accessing Mr Sloty from the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information

When you register an account at Mr Sloty Casino or use our services, we collect the following personal information:

  • Identity Data: Full name, date of birth, gender, nationality
  • Contact Data: Email address, postal address, telephone number
  • Financial Data: Payment card details, bank account information, transaction history
  • Account Data: Mr Sloty login credentials, username, password (encrypted), security questions
  • Verification Data: Copy of identification documents (passport, driving licence), proof of address, source of funds documentation
  • Transaction Data: Details of Mr Sloty deposits, withdrawals, betting history, game play records

1.2 Technical Information

We automatically collect technical data when you access Mr Sloty UK services:

  • IP address and geographical location
  • Browser type and version
  • Device information (hardware model, operating system)
  • Cookies and similar tracking technologies
  • Time zone settings and location data
  • Pages visited and interaction with our website
  • Referring website addresses

1.3 Communications Data

We retain records of:

  • Customer support inquiries and correspondence
  • Live chat transcripts
  • Email communications
  • Marketing preferences and consent records
  • Feedback and survey responses

2. How We Use Your Information

Mr Sloty Casino processes your personal data for the following purposes:

2.1 Account Management

  • Create and maintain your Mr Sloty account
  • Verify your identity and age (18+ requirement)
  • Process Mr Sloty login requests and authentication
  • Manage your gaming preferences and settings
  • Provide customer support services

2.2 Financial Transactions

  • Process Mr Sloty deposit and withdrawal requests
  • Verify payment methods and prevent fraud
  • Calculate and pay out winnings
  • Maintain accurate financial records
  • Comply with anti-money laundering regulations

2.3 Legal and Regulatory Compliance

  • Comply with UK Gambling Commission licensing requirements
  • Fulfill Know Your Customer (KYC) obligations
  • Detect and prevent fraud, money laundering, and criminal activity
  • Implement responsible gambling measures
  • Respond to legal requests and regulatory inquiries
  • Maintain records as required by UK gambling laws

2.4 Service Improvement

  • Analyze website usage and user behavior
  • Improve Mr Sloty Casino games and features
  • Personalize your gaming experience
  • Conduct market research and statistical analysis
  • Test new products and services

2.5 Marketing Communications

With your explicit consent, we may use your information to:

  • Send promotional emails about Mr Sloty bonuses and offers
  • Provide information about new games and features
  • Deliver personalized marketing content
  • Conduct promotional campaigns and competitions

Note: You can opt out of marketing communications at any time through your account settings or by contacting our support team.

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

Purpose Legal Basis
Account registration and service provision Contractual necessity
Age verification and identity checks Legal obligation
Financial transactions and payment processing Contractual necessity
Anti-fraud and security measures Legitimate interest and legal obligation
Marketing communications Consent
Service improvement and analytics Legitimate interest
Responsible gambling monitoring Legal obligation and legitimate interest

4. Data Sharing and Disclosure

4.1 Service Providers

We share your data with trusted third-party service providers who assist in operating Mr Sloty Casino:

  • Payment Processors: To facilitate Mr Sloty deposits and withdrawals
  • Gaming Providers: To deliver casino games and verify game results
  • Identity Verification Services: To conduct KYC checks and age verification
  • Customer Support Platforms: To manage inquiries and provide assistance
  • Marketing Services: To deliver promotional communications (with your consent)
  • Cloud Storage Providers: To securely store your data
  • Analytics Providers: To analyze website performance and user behavior

4.2 Regulatory Authorities

We may disclose your information to:

  • UK Gambling Commission for licensing compliance
  • HM Revenue & Customs (HMRC) for tax purposes
  • Financial Conduct Authority (FCA) for anti-money laundering compliance
  • Law enforcement agencies when legally required
  • Other regulatory bodies with jurisdiction over online gambling

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. We will notify you of any such change and ensure continued protection of your information.

4.4 Legal Requirements

We may disclose your information when required to:

  • Comply with legal obligations or court orders
  • Enforce our Terms and Conditions
  • Protect our rights, property, or safety
  • Investigate fraud or security incidents
  • Respond to regulatory inquiries

5. International Data Transfers

While Mr Sloty primarily operates within the United Kingdom, some of our service providers may be located outside the UK or European Economic Area (EEA). When we transfer your data internationally, we ensure adequate protection through:

  • Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding Corporate Rules for intra-group transfers
  • Other legally approved transfer mechanisms

We conduct due diligence on all third-party processors to ensure they maintain appropriate security measures.

6. Data Retention

Mr Sloty Casino retains your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

6.1 Active Accounts

While your Mr Sloty account remains active, we retain all account information, transaction history, and communications.

6.2 Closed Accounts

After you close your account, we retain certain data for:

  • Financial Records: 6 years (UK tax and accounting requirements)
  • Identity Documents: 5 years (UK Gambling Commission requirements)
  • Transaction History: 6 years (anti-money laundering regulations)
  • Customer Support Records: 3 years
  • Marketing Consent Records: 3 years after withdrawal of consent

6.3 Legal Holds

If your data is subject to legal proceedings, regulatory investigations, or disputes, we may retain it beyond standard retention periods until the matter is resolved.

7. Your Data Protection Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

7.1 Right of Access

You can request a copy of the personal data we hold about you. This includes information about:

  • What data we collect
  • Why we process it
  • Who we share it with
  • How long we retain it
  • Your rights and how to exercise them

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data. Update your information through your Mr Sloty account settings or contact our support team.

7.3 Right to Erasure

You can request deletion of your personal data in certain circumstances, such as:

  • Data is no longer necessary for its original purpose
  • You withdraw consent (where consent was the legal basis)
  • You object to processing and there are no overriding legitimate grounds
  • Data has been unlawfully processed

Note: This right does not apply when we must retain data for legal compliance or regulatory requirements (e.g., financial records, anti-money laundering documentation).

7.4 Right to Restriction of Processing

You can request that we limit how we use your data in certain situations, such as:

  • While we verify the accuracy of contested data
  • When processing is unlawful but you prefer restriction over deletion
  • When we no longer need the data but you require it for legal claims

7.5 Right to Data Portability

You can request a copy of your data in a structured, commonly used, machine-readable format to transfer to another service provider.

7.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

7.7 Right to Withdraw Consent

Where we rely on consent to process your data (e.g., marketing communications), you can withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.

7.8 Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer using the details in Section 14. We will respond to your request within one month, though this may be extended by two months for complex requests.

8. Data Security

Mr Sloty Casino implements robust technical and organizational measures to protect your personal data:

8.1 Technical Security

  • Encryption: All data transmission uses SSL/TLS encryption (256-bit)
  • Secure Storage: Data at rest is encrypted using industry-standard protocols
  • Firewall Protection: Multi-layered firewall systems protect our servers
  • Access Controls: Role-based access limits who can view your data
  • Two-Factor Authentication: Available for your Mr Sloty login security
  • Regular Security Audits: Independent penetration testing and vulnerability assessments

8.2 Organizational Security

  • Employee training on data protection and security best practices
  • Strict confidentiality agreements for all staff
  • Background checks for employees with data access
  • Incident response plan for potential data breaches
  • Regular review and update of security policies

8.3 Payment Security

All Mr Sloty deposit transactions are processed through PCI-DSS compliant payment gateways. We do not store full payment card details on our servers.

8.4 Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and the ICO within 72 hours of becoming aware, as required by UK GDPR.

9. Cookies and Tracking Technologies

Mr Sloty UK uses cookies and similar technologies to enhance your experience and analyze website usage.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for Mr Sloty login, account management, and core functionality
  • Performance Cookies: Collect anonymous data about how you use our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to deliver personalized advertisements (requires consent)

9.2 Managing Cookies

You can control cookies through:

  • Our cookie consent banner when you first visit Mr Sloty Casino
  • Your browser settings (blocking or deleting cookies)
  • Your account preferences for marketing cookies

Note: Blocking essential cookies may affect your ability to use certain features, including Mr Sloty login and deposit functions.

9.3 Third-Party Cookies

Some cookies are placed by third-party services we use (e.g., analytics providers, payment processors). These are governed by the respective third party's privacy policy.

For detailed information about our cookie usage, please refer to our separate Cookie Policy.

10. Children's Privacy

Mr Sloty Casino is strictly for users aged 18 and over. We do not knowingly collect or process personal data from individuals under 18 years of age.

We implement age verification measures including:

  • Age declaration during Mr Sloty account registration
  • Identity document verification before first Mr Sloty deposit
  • Third-party age verification services
  • Monitoring for underage gambling indicators

If we become aware that we have inadvertently collected data from someone under 18, we will immediately:

  • Close the account
  • Delete all personal data (subject to legal retention requirements)
  • Return any deposited funds
  • Report the incident to the UK Gambling Commission if required

11. Automated Decision-Making and Profiling

Mr Sloty Casino uses automated systems to process certain decisions:

11.1 Fraud Detection

We use automated tools to detect suspicious activity and prevent fraud. This may result in:

  • Account restrictions or suspension
  • Requests for additional verification
  • Declined Mr Sloty deposits or withdrawals

11.2 Responsible Gambling

We monitor gameplay patterns to identify potential problem gambling behaviors and may:

  • Send responsible gambling messages
  • Suggest deposit limits or cooling-off periods
  • Restrict access to certain games or features

11.3 Personalization

With your consent, we may use profiling to personalize your experience, such as recommending games based on your preferences.

11.4 Your Rights

You have the right to:

  • Request human review of automated decisions
  • Express your point of view
  • Contest decisions made solely by automated processing

12. Third-Party Websites

Mr Sloty Casino may contain links to third-party websites, including:

  • Payment provider websites
  • Social media platforms
  • Affiliate partner sites
  • Responsible gambling resources (e.g., GamCare, BeGambleAware)

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in UK data protection laws
  • New features or services at Mr Sloty Casino
  • Improvements to our data protection practices
  • Feedback from users and regulatory guidance

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or prominent notice on our website
  • Request new consent where required by law

We encourage you to review this Privacy Policy periodically. Continued use of Mr Sloty services after changes constitutes acceptance of the updated policy.

14. Contact Information

Data Protection Officer

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Email: dpo@mrsloty.co.uk
Postal Address:
Data Protection Officer
Mr Sloty Casino
[Registered Office Address]
United Kingdom

Customer Support: support@mrsloty.co.uk

We aim to respond to all inquiries within 5 business days and will fully address data subject requests within one month as required by UK GDPR.

14.1 Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Telephone: 0303 123 1113
Website: www.ico.org.uk

15. Additional Information for UK Users

15.1 UK Gambling Commission

Mr Sloty Casino operates under a licence issued by the UK Gambling Commission. Our compliance with data protection laws is regularly monitored as part of our licensing obligations.

15.2 Responsible Gambling

We process your data to fulfill our obligations under the UK Gambling Commission's Licence Conditions and Codes of Practice (LCCP), including:

  • Customer interaction requirements
  • Self-exclusion schemes (GAMSTOP)
  • Affordability assessments
  • Source of funds verification

15.3 Tax Information

In accordance with UK law, we do not deduct tax from your winnings at Mr Sloty Casino. You are responsible for declaring gambling income to HMRC if required. We may share information with tax authorities as legally required.

15.4 Self-Exclusion Data

If you self-exclude from Mr Sloty or register with GAMSTOP, we will retain your data to prevent you from reopening an account during the exclusion period. This processing is necessary for regulatory compliance and your protection.

By creating an account and using Mr Sloty Casino services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.